Anglian Water's specially-trained Extra Care support team can create personalised payment plans to help you budget, give you some breathing space if you need some extra time to pay, as well as guide you towards other help and benefits available.

With different tariff options, some customers could be eligible for a discount of up to 50% on their water charges, depending on their situation.

Anglian Water's Priority Services Register is in place to help lots of people with different needs and is completely free. By signing up, Anglian Water can:

• Prioritise their needs if there's an interruption to customers water supply
• Help protect customers against bogus callers
• Communicate in different languages, including British Sign Language
• Send bills in alternative formats, including large print, audio and braille
• Knock and wait, giving customers longer to get to the door

For more information visit Anglian's support pages on their website by clicking on the link below.